The hotel offers amenities for your comfortable stay and unforgettable experiences
Excellent Check-In!
“The check-in process was excellent, thanks to Lorenzo who assisted us with quick tips on transportation discounts and local attractions.” view full review
Delicious Breakfast!
“Breakfast was a good surprise, offering a broad selection of fresh options and attentive staff who kept everything impeccably clean.” view full review
Spacious Comfort!
“Our room layout was perfect for three people, featuring a comfortable sofa bed, ensuring everyone had their space.” view full review
Accessible Amenities
“The hotel provided strong accessibility features, making it a comfortable experience for all guests, regardless of mobility needs.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Key card access
Sports & Fitness
Hiking
Services
Pet amenities available
Room service
Housekeeping
Laundry
Welcome drink
Dining
In-room breakfast
Poolside snack bar
Business
Fax/Photocopying
Children
Cots
Spa & Leisure
Rooftop pool
Seasonal outdoor pool
Indoor swimming pool
Sun loungers
Sun terrace
Leisure/ TV room
Pool with view
Room features
Air conditioning
Heating
Mini-bar
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Via Geretta 15,
Lugano,
Switzerland,
6902,
Ticino
Map view
street view
Via Geretta 15,
Lugano,
Switzerland,
6902,
Ticino
City landmarks
Lake
Lake Lugano
2.0
km
Park
Parco Ciani
2.2
km
Parking area
LAC
1.3
km
LuganoSwitzerland
Monte San Salvatore
2.6
km
Church
Santa Maria degli Angioli church
1.2
km
Park
Parco Civico
2.2
km
Square
Piazza della Riforma
1.6
km
Casino
Casino Lugano
1.9
km
riva Antonio Caccia 6a
Fondazione Gabriele e Anna Braglia
620 m
Museum
Art Museum Lugano
610 m
Church
Cathedral of Saint Lawrence
1.8
km
Museum
Cantonal Art Museum
690 m
Church
Chiesa di San Carlo Borromeo
1.5
km
Parking area
LAC Lugano Arte e Cultura
1.3
km
Museum
Museo d'arte della Svizzera italiana
1.8
km
Park
Swiss Miniatur
4.2
km
Museum
Museum of natural history
2.3
km
Via delle Scuole 7
Monte San Salvatore funicular
1.3
km
riva Giocondo Albertolli 1
William Tell Statue
1.6
km
Church
Chiesa di Sant'Antonio abate
1.6
km
Museum
Mario Bernasconi Museum
810 m
Tassino Park
1.7
km
Church
Chiesa di San Nicolao della Flue
1.7
km
Riva Antonio Caccia 1A
Gipsoteca Gianluigi Giudici
860 m
Semisfera attorno a due assi
860 m
Museum
Museo in Erba
1.0
km
Harbour
Lugano
1.6
km
Park
Panorama sulla Citta dal Parco Tassino
1.7
km
Nearby
Der Offene
340 m
Restaurants
Munger
60 m
via Geretta 7
Ristorante Paradiso
100 m
via San Salvatore 16
Cafe Retro Ristorante Tivoli
250 m
via Guisan 6
Verace
190 m
via Guisan 16
Ristorante Beirut
160 m
via Guisan 14
Snack Bar London
380 m
via San Salvatore 13
Restaurant Al Barilotto
340 m
Via S. Calloni 18 6900 Lugano
Bar Golfo
310 m
riva Paradiso 4 Paradiso
Osteria Calprino
720 m
Via Carona 28 Paradiso
Indian Thali Ristorante
490 m
riva Paradiso 24
Locanda del Boschetto
620 m
via al Boschetto 8
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
7.3
Location
8.3
Service
7.8
Dining
7.8
Guest reviews
7.8/10
based on 9 reviews
4/5
based on 987 reviews
8.2
8.2/10 based on 3635 reviews
#2 of 4 hotels in Paradiso based on Tripadvisor
Richard
United Kingdom,
March
2024
7.0/10
The hotel had a fine, modern design with some inconsistencies in the use of wood. The rooms appeared smaller than expected and could have been cleaner. While some aspects of the service were lacking, such as refusing to discuss issues initially, the staff was quick to address maintenance problems. The location was superb, central to various amenities and attractions. Dining had its ups and downs, with kind service but pricey and subpar offerings. Overall, a mixed experience with room for improvement.
Rooms
7.0
The room design was modern but had some inconsistencies with the use of wood. Size was smaller than expected and cleanliness could have been better.
Service
7.0
The initial service encounter was disappointing, but the staff eventually proved to be friendly and helpful.
Location
8.0
The location was fantastic, central to restaurants, public transport, and attractions, with some room for enhancement in service.
Dining
6.0
Dining had its highs with friendly service but lows with high prices and substandard quality.
Facilities
7.0
Facilities were adequate but not exceptional. There is room for improvement.
Catherine
United Kingdom,
February
2024
8.2/10
My stay at the hotel was quite pleasant overall. The rooms were comfortable and clean, though there were a few items missing. The service was friendly and accommodating, especially with the nice gesture of organizing breakfast boxes for our early departure. The location was convenient, close to key attractions, despite being a bit noisy. The dining experience was impressive, offering a wide variety of delicious options. Overall, a solid choice with a few minor drawbacks.
Rooms
7.0
The rooms were comfortable with a kingsize bed. They were clean, but some amenities like Body Lotion, Tea bags, and Sugar were not replenished.
Service
9.0
The service was top-notch, especially the staff near the pool who organized breakfast boxes for our early departure. Very friendly and polite.
Location
8.0
The hotel's location was good, almost in the center with convenient access to key attractions like the cable car and the lake, though a bit noisy.
Dining
9.0
The dining experience surpassed expectations with a wide array of choices including fresh eggs, pancakes, fruits, croissants, and more.
Facilities
8.0
The hotel offers plenty of amenities including room service, housekeeping, laundry, a welcome drink, and pet amenities.
David
United Kingdom,
February
2024
7.8/10
The hotel is ideally located in the center of the city, offering high-level comfort and convenience. The rooms, although a bit small, were clean and provided limited options for those with children. The service was outstanding, with the staff being very forthcoming and friendly. The dining experience was good but could benefit from quicker service. The location is excellent, although navigation might be a challenge without a reliable system. Overall, a comfortable stay with some minor drawbacks.
Rooms
7.0
The rooms, although small, were clean and suitable for our needs.
Service
9.0
The service was exceptional, with the staff being friendly and accommodating.
Location
8.0
The hotel's central location offers high-level comfort, but navigation might be tricky without a reliable system.
Dining
7.0
The dining experience was good, but service could have been quicker.
Facilities
8.0
The hotel provided all necessary facilities for a comfortable stay.
Marjorie
United Kingdom,
December
2023
8.2/10
I had a pleasant stay at the hotel, with clean and comfortable rooms and friendly staff. The dining experience could have been better with more options, but overall, it was a good experience.
Rooms
8.0
The rooms were very nice and comfortable, although a bit small.
Service
7.0
The service was efficient and friendly, although there was a minor issue with the booking initially.
Location
9.0
The location was great, just a few minutes walk to the lake with amazing views and good restaurants nearby.
Dining
9.0
The dining experience was really nice, with the best food we've had in Europe.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay.
Troy
United States,
December
2023
8.2/10
Staying at the hotel was a mixed experience. On the bright side, the rooms were well-designed, clean, and offered good facilities. However, the ambiance felt a bit dull and the bathroom could use some renovating. The discounted room rate might be due to the ongoing building site across the road.
Rooms
8.0
The room was well-designed, clean, and had good facilities.
Service
7.0
The service was efficient but felt unwelcoming. It lacked the warmth I would have appreciated.
Location
9.0
The location was fantastic, close to the lake promenade and just a few minutes' walk from downtown.
Dining
8.0
The dining experience was quite enjoyable with a good choice of food. A highlight was having Chef Honey prepare the meals.
Facilities
9.0
The hotel offered all necessary amenities and was a good value for the price paid.
Frances
United States,
October
2023
7.6/10
The hotel offered clean and comfortable rooms at an affordable price, but the decor was bland and prison-like, lacking space for hanging clothes. The service was friendly and accommodating, although there was an unexpected charge per night. The location was convenient for exploring the town and local area, but some maintenance work was ongoing. The dining experience was enjoyable, with friendly staff and room for improvement in fresh food selection.
Rooms
7.0
The rooms were very small with bland, boring decor resembling a prison. Despite the dark brown walls and bars on the windows, they were clean and comfortable.
Service
8.0
The service was very friendly and quick to resolve issues, but there was an additional charge per night beyond the booking.
Location
8.0
The hotel's location was nice, very close to the town center for easy exploration, but navigation might be tricky without a good system.
Dining
7.0
The dining experience was good, with very friendly staff, but could benefit from a wider selection of fresh fruits and vegetables.
Facilities
The hotel offered basic facilities but nothing exceptional was highlighted.
Terry
United Kingdom,
July
2023
7.8/10
The hotel offers spacious rooms that met our needs perfectly, although it was a bit cold in October. The stay was accompanied by the sound of young children playing, and there were some cleanliness issues under the beds and inside the wardrobes. The service was mostly friendly and helpful, ensuring a pleasant stay. The location was fantastic, central to various amenities but may require good navigation. The dining experience varied from excellent breakfast to mediocre choices. Overall, a comfortable stay with some room for improvement.
Rooms
7.0
The rooms were spacious and suitable for our needs, but it was a bit cold in October. There were some concerns with cleanliness under the beds and inside the wardrobes.
Service
8.0
The service was friendly and helpful, contributing to a great stay experience.
Location
9.0
The location was fantastic, providing easy access to restaurants, public transport, and grocery stores, although navigation could be a challenge without a good system.
Dining
7.0
The dining experience varied from excellent breakfast to limited choices. Breakfast was described as one of the best experienced globally, while other options were considered mediocre.
Facilities
The facilities provided were satisfactory, with notable amenities available for a comfortable stay.
Michelle
United States,
June
2023
7.8/10
I had a lovely stay at this hotel. The rooms were clean and big enough for two people, although they needed a fresh coat of paint and some repairs. The service was wonderful, although there were minor language barriers. The location was good, close to the lake and the city center, but a bit noisy. The dining options were excellent, with a variety of delicious choices. The facilities were satisfactory, offering everything needed for a comfortable stay.
Rooms
7.0
The rooms were clean and spacious, although some maintenance issues were present.
Service
8.0
The service was friendly and helpful, despite some language difficulties.
Location
8.0
The location was convenient, within walking distance of the lake and the city center.
Dining
9.0
The dining experience was fantastic with a wide variety of tasty options.
Facilities
7.0
The facilities met my needs for a comfortable stay.
Malcolm
United States,
April
2023
7.6/10
I had a pleasant stay at the hotel overall. The rooms were nice and quiet, with a motion sensor light feature that I found convenient. However, the superficial makeover they've had in recent years felt a bit odd, especially for the baby facilities.
Rooms
8.0
The rooms are nice and quiet, and I appreciated the motion sensor light feature. They seemed to have had a superficial makeover recently, which was slightly odd for the baby facilities.
Service
7.0
The service was a bit of a mixed experience. While they kindly offered pancakes to the kids, I was disappointed when they refused to discuss my concerns about a poor night's sleep. However, they did offer a 10% discount in the end.
Location
8.0
The location was quite good, being near the center but away from the main noisy street. It was perfect for walking to all the sites, but it was a bit too hot during my stay.
Dining
8.0
The dining experience was a highlight for me, with outstanding fresh eggs and pancakes being cooked right in front of us. However, the prices were quite high, feeling a bit like a robbery for some items.
Facilities
7.0
The hotel had good facilities overall, and I appreciated the effort put into the dining experience and baby amenities. However, the room service could have been more accommodating.
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